Lighting Styles

www.lightingstyles.co.uk
01780 767 617

Processing and Dispatch

Payment methods

Our online payment platform accepts the following debit cards for payment:

PayPal

Maestro (including Switch)

Mastercard & Debit Mastercard

Visa & Visa Debit (including Visa Delta)

Visa Electron

American Express.

 

International customers may be asked to pay for goods via electronic banking systems including BACS, Swift or PayPal.

Cash will only be accepted for goods purchased in the showroom.

 

Taking payment

Under normal circumstances you will be charged for your goods when we process your order.

If goods are part dispatched (because one or more items may be on a very long delivery) we may contact you to discuss whether you wish the whole amount to be charged to your card at that time. 

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Tracking a delivery

When your goods are collected by the courier and arrive at their distribution hub an e-mail will be sent to your e-mail address (which you provided when ordering your goods) providing a tracking number. This tracking number may be  used on the carrier’s website. The information provided is limited but is useful.

Please note: the status “OUT FOR DELIVERY” means your consignment is with the courier who is out (as in out of the depot and on their courier rounds) DELIVERING packages and should be with you later that day.  It does not mean that you were out when the courier called to deliver.

No tracking service is offered by Lighting Styles for items sent via Royal mail.

 

Collection of goods

Collection can be made via our office or warehouse at Units 9 and 11 Glen Industrial Estate, Essendine Stamford PE9 4LE.  Contact our sales team to make suitable arrangements on 01780 767617.

If you order online and wish to collect from us please make a note of this requirement in the comments box on the checkout page. Any charge applied by the website for delivery will be removed form your invoice total and confirmed via email.

 

Delivery options

Most items are dispatched with our couriers unless otherwise advised and a signature will be required upon delivery.  The courier will always attempt delivery and will try an adjoining property or another nearby house/office.  If you do not want the courier to contact your neighbours please ensure you express this wish in the comments box when placing your order. 

You may express a wish for the courier to leave your goods in a location without a signature, please note this will be at your own risk.

Royal Mail is used for some items and some locations. If you have a preference on which service we use please make a note of this when placing your order.