Lighting Styles

www.lightingstyles.co.uk
01780 767 617

General Information

Security guarantee

We hate fraudsters so we go out of our way to ensure they do not use stolen credit card details on our site. Furthermore we do not process or store the details of credit or debit cards on our website so you can be assured that your bank account is safe. That is guaranteed.

Safe shopping at Lighting Styles

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Payment card security

In the recent past the Lighting Styles website did use secure payment pages with SSL security. However having secure pages on your website does make you a target for automated programmes that “attack” the website server. These attacks are thwarted by the firewalls and associated configuration that made our server PCI and DSS compliant but the relentless wave upon wave of automated attacks slow down the web servers and make the site slow for real users.

To overcome this and to provide a full on-line service with 3D secure verification we now use a third party provider to record and securely store your card details.

The only details recorded on our site are your order details, your address and, if different, your delivery address. Your card details are taken by Sagepay and payment is taken on their payment page which is of course secure and PCI DSS certified.

 

Privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: first, to process your order and second, to provide you with the best possible service.

We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us. The type of information we will collect about you includes:

  • Your name
  • Address
  • Telephone number
  • Email address

Lighting Styles uses Sage Pay to ensure that your information will be protected against fraudulent use while on our site. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us. 

It is Safe to Shop at Lighting Styles

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Studio-showroom

Lighting Styles has a studio in the warehouse at Essendine with many bespoke fittings on display.  All our staff are lighting experts and are passionate about what they do. If you have new build plans or are looking for a lighting solution please contact us to arrange an appointment to ensure we can provide you with the time required and our best attention.


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Feedback

Lighting Styles is keen to provide the very best service and we receive all comments, suggestions and compliments seriously.

If you would like to comment on any part of our service or products you can do so by clicking the link below.

 

Opening hours

 Days Opening Hours
Monday - Thursday 9:00 -  5:00
Friday 9:00 - 4:00
Saturday By Appointment Only
Sunday and Bank Holidays Closed
 

Pricing, currency and VAT

Prices are subject to change including temporary reductions as well as permanent increases. The prices of items in your basket represent the current price for which you will be charged.

All prices are in UK pounds Sterling (GBP). All transactions, whether in store or on-line, are charged in UK pounds Sterling.

All prices by default are shown including VAT at the the rate prevailing at the time.

Channel islands: we do not charge VAT for items shipped to the Channel Islands. Once you have inserted your GY or JE postcode on the basket page the Order Total will show a cost without VAT.

Exports and VAT

VAT will be deducted from orders shipped by us to countries that are not EC Member States. VAT will be deducted from orders if you provide proof that goods are being exported to a non EC Member State within the time frame stipulated by HMRC.

Companies registered for VAT in an EC Member State will not be charged VAT if proof of their registration is provided.

Contact us for details regarding export and VAT.

 

Terms and conditions

A full copy of out terms and conditions can be viewed by clicking the link below.

 

Accessibility

We have tried to ensure Lighting Styles website is as accessible as possible.  If you are having problems please contact us and we will do our best to help.

Browser Preferences

Changing the preferences on your web browser may help to make the site easier to use. It is possible to change text size and colour as well as background colours by making changes in the preferences or options section of your browser. The exact details of how to do this will be different for each type of browser so experimentation may be required.

The presentation of this website can be changed by turning off the style sheet in the browser preferences, or by substituting your own style sheet.